Commercial Sewer Line Repair in Austin, TX
Pipe InterTech repairs private sewer laterals and manholes for restaurants and other commercial buildings in Austin. We put a camera through the line, repair it by lining where the pipe allows, and rehabilitate and coat manholes.
If Austin Water says your private lateral is defective
In Austin, the private lateral is the line from a building to the City's sewer system, and the property owner must repair it when it is defective. Under City Code Chapter 15-11, as amended by Austin's 2013 private lateral ordinance, Austin Water may test the system, including with a closed-circuit TV camera, smoke and dye. When the City finds a defective private lateral, the owner gets a written notice and has 120 days from the date of the notice to repair or replace it. An owner who disagrees can appeal within 10 calendar days by sending the Director a written statement and video evidence; if the appeal is denied, the 120 days start again from the Director's decision.
The repair needs a plumbing permit from Austin Development Services, and afterwards the City inspects and tests the lateral against Austin Water's service connection standards and the Plumbing Code. If the owner does nothing, the City may do the work and charge the owner, either against the property or, if the owner is the utility customer, on the utility bill. Austin's private lateral grant program is for income-eligible single-family homes and duplexes. A camera inspection shows what is wrong with the lateral, and whether lining is an option, before you decide on the repair.
Last updated October 2026. Sources: City of Austin Ordinance No. 20130321-066 (2013, amending City Code Chapter 15-11); Austin Water, Private Lateral Program (austintexas.gov).
Our Services
Grease Trap Repair
Damaged grease traps in restaurant kitchens repaired in place, overnight after you close.
Trenchless Pipe Repair
Private laterals repaired by lining (CIPP) where the pipe allows, with little or no digging, on 3 to 8 inch pipes.
Manhole Rehab and Coating
Manholes rehabilitated and coated with Raven 405, an epoxy manhole coating.
Commercial Plumbing
Plumbing for restaurants and other commercial buildings in Austin.
Sewer Camera Inspection
A camera run through the lateral to show the defect and whether it can be lined, before you plan the repair.
Why Choose Pipe InterTech
Commercial work only.
Restaurants and other commercial buildings, not homes.
Camera first.
The camera shows the damage before anyone decides on the repair.
Little or no digging.
Sewer pipes are lined from the inside wherever the pipe allows.
Kitchens stay open.
Grease trap repairs are done overnight, after you close.
A person answers 24/7.
Call (833) 454-6464 at any hour.
Our Process
1. Read the notice
Call (833) 454-6464 and tell us what the notice says and its date; the 120 days run from that date, and an appeal must reach the Director within 10 calendar days.
2. Camera the lateral
We run a camera through the lateral to see what the notice is about.
3. Plan the repair
We tell you whether lining is an option for your lateral or it has to be dug up.
4. Permit and repair
The repair needs a plumbing permit from Austin Development Services; the lateral is then repaired, lined where the pipe allows, with as little digging as possible.
5. City inspection
Austin inspects and tests the repaired lateral against Austin Water's service connection standards and the Plumbing Code.
Got a lateral notice or a sewer problem in Austin?
Call (833) 454-6464, day or night, or use the contact form.
Areas We Serve
Dallas, TX
Frisco, TX
Round Rock, TX
Cedar Park, TX
Pflugerville, TX
Frequently Asked Questions
How long do I have after an Austin private lateral notice?
120 days from the date of the notice to repair or replace the lateral. If you disagree, you have 10 calendar days to appeal with a written statement and video evidence; a denied appeal starts the 120 days again from the decision.
Who is Austin's private lateral grant program for?
Income-eligible owners of single-family homes and duplexes. City Code Chapter 15-11 also has a financing program (§ 15-11-7); ask Austin Water's private lateral line, 512-972-0069, what is open to a commercial property.
What happens if the lateral is not repaired in time?
The City may repair or replace it and charge the owner, either against the property or, if the owner is the utility customer, on the utility bill. An owner who fails to repair a defective lateral also commits an offense under the ordinance.
Can my lateral be lined instead of dug up?
Where the pipe allows. We line 3 to 8 inch pipes from the inside (CIPP); a camera inspection shows whether yours can be, and the repair still has to pass Austin's inspection. We do not do pipe bursting. Our guide on who is responsible for sewer line repair sets out the Austin and Dallas rules.
Do you work on homes in Austin?
No. Pipe InterTech only takes commercial work in Austin: restaurants, kitchens and other business premises.